24/7 AI Receptionist
Always-on coverage that answers every call within seconds — including evenings, weekends, and holidays.
How it works
From first ring to a clear staff summary.
A simple, dependable flow that integrates quietly into how your home already runs.
How it works
Three steps from first ring to action.
- 01
Calls Answered Instantly
Every incoming call is picked up within seconds — no rings missed, no callers waiting on hold.
- 02
AI Handles Conversations Naturally
Xenovra responds in a calm, human-like voice, gathering details and answering routine enquiries clearly.
- 03
Staff Receive Important Information
Structured summaries are delivered to the right team member, ready to action — nothing lost in translation.
Capabilities
Built for the way care homes operate.
Every feature is shaped around the real call patterns of UK nursing and residential care providers.
Human-Like Voice Conversations
Natural, calm tone built for healthcare contexts. Callers feel heard, not handled.
Appointment Handling
Captures visit requests, GP appointments, and follow-ups with complete details for your team.
Family Enquiry Support
Answers routine questions about visiting hours, care updates, and admissions with consistent accuracy.
Intelligent Call Routing
Urgent matters routed instantly to the right staff member; routine ones handled and logged.
Overflow Call Management
Picks up the volume your reception desk can't — no missed calls, no busy tones, no voicemail dead-ends.
FAQ
Questions, answered.
Get in touch
Let's talk about your call coverage.
Tell us about your home and the call patterns you'd like to improve. We'll come back with a tailored response and, if you'd prefer, a discovery call at a time that suits you.
Typically responds within 24 hours.
Mon–Fri, UK business hours.
contact@xenovra.co.uk
For general enquiries and partnerships.