24/7 AI Receptionist
Always-on coverage that answers every call within seconds — including evenings, weekends, and holidays.
Solutions
Operations-grade call handling for care providers.
A complete look at what Xenovra handles for your home — from family enquiries to overflow coverage.
Capabilities
Built for the way care homes operate.
Every feature is shaped around the real call patterns of UK nursing and residential care providers.
Human-Like Voice Conversations
Natural, calm tone built for healthcare contexts. Callers feel heard, not handled.
Appointment Handling
Captures visit requests, GP appointments, and follow-ups with complete details for your team.
Family Enquiry Support
Answers routine questions about visiting hours, care updates, and admissions with consistent accuracy.
Intelligent Call Routing
Urgent matters routed instantly to the right staff member; routine ones handled and logged.
Overflow Call Management
Picks up the volume your reception desk can't — no missed calls, no busy tones, no voicemail dead-ends.
The reality of nursing home reception
Phone pressure shouldn't fall on care staff.
Xenovra absorbs the constant call volume so your team can stay present where it matters most — with residents.
The everyday problems
- Missed family calls during busy shifts
- Reception staff overloaded with enquiries
- Repetitive questions consuming care time
- After-hours calls going unanswered
- Care work interrupted by phone duties
How Xenovra resolves them
- Every call answered instantly, day or night
- AI handles routine enquiries calmly and clearly
- Repetitive questions resolved without staff input
- Out-of-hours coverage with full message capture
- Care teams stay focused on residents, not phones
Why Xenovra
A receptionist built around care, not call centres.
Xenovra is a healthcare-focused AI voice receptionist — purpose-built for UK nursing and residential care homes that need dependable, calm, around-the-clock call handling.
Built specifically for nursing homes
Tone, pacing, and call flows tuned for residential and dementia care contexts — not a generic AI receptionist.
Designed to reduce operational overload
Removes the constant phone interruptions that pull staff away from clinical and care responsibilities.
Reliable 24/7 response handling
Consistent coverage across nights, weekends, and bank holidays without rota changes.
Scalable across single homes or groups
Whether one home or fifty, the same calm voice and call quality across every site.
Modern AI voice technology
Natural conversational flow that callers respond to as they would a thoughtful receptionist.
Get in touch
Let's talk about your call coverage.
Tell us about your home and the call patterns you'd like to improve. We'll come back with a tailored response and, if you'd prefer, a discovery call at a time that suits you.
Typically responds within 24 hours.
Mon–Fri, UK business hours.
contact@xenovra.co.uk
For general enquiries and partnerships.